SIPADAN- KAPALAI ISLAND RESORT

Sipadan-KAPALAI Dive Resort

EX-TAWAU

Valid Until 31 December 2022

 

MALAYSIAN & EXPATRIATE (with valid working visa)

DIVER

RATE/PAX

Nights

Package

6% SST

TOTAL

2 Nights

2,150.00

129.00

2,279.00

3 Nights

3,100.00  

186.00

3,286.00

4 Nights

4,050.00

243.00

4,293.00

Extension Night

950.00

57.00

1,007.00

           

NON DIVER

RATE/PAX

Nights

Package

6% SST

TOTAL

2 Nights

1,700.00

102.00

1802.00

3 Nights

2,450.00

147.00

2,597.00

4 Nights

3,200.00

192.00

3,392.00

Extension Night

750.00

45.00

795.00

 

NON MALAYSIAN

DIVER

RATE/PAX

Nights

Package

6% SST

TOTAL

2 Nights

2,700.00

162.00

2,862.00

3 Nights

3,850.00

231.00

4,081.00

4 Nights

5,000.00

300.00

5,300.00

Extension Night

1,150.00

69.00

1,219.00

           

NON DIVER

RATE/PAX

Nights

Package

6% SST

TOTAL

2 Nights

2,050.00  

123.00

2,173.00

3 Nights

2,920.00

175.20

3,095.20

4 Nights

3,790.00

227.40

4,017.40

Extension Night

870.00

52.20

922.20

 

Package includes:-

- Transfer from Tawau Airport to SEMPORNA and return (70 Minutes). Valid for 1 day before OR after Check-in and Check-out date.

- Transfer by boat (40 Minutes) from Semporna (KAPALAI private Jetty) to KAPALAI resort and return (on SIC basis).

- Accommodation at Sipadan-KAPALAI Dive Resort on twin sharing basis.

- Fresh Buffet Meals – breakfast/lunch/dinner.

- Afternoon snacks – served at the restaurant daily.

- Tea/Coffee, cold water and cordial – served throughout the day at the restaurant daily.

- Snorkel around the resort.

- Single/Solo traveler is subjected to Single Supplement for OWN CHALET with NO SHARING option

(Single Supplement rate: additional 30% from the above package rate)

- Group Travel Option – ONE (1) pax FREE for every NINE (9) paying pax adults

(Subjected to same arrival and departure flight and time, FOC pax subjected to SST)

- 5% off from the package rate for sharing 3 adults in a chalet

- 50% off from the Non-Dive Package rate for non-diver child from 2 to below 12 yrs

- Infant 24 months and below is chargeable at 10% of Non-Diver Package rate

- Junior Diver (Child Diver) rate is based on Diver Package rate

 

(For diver package only)

- 3 guided boat dives daily – except on arrival & departure day with no dive allowed within 24 hours prior to departure flight time

- Tank, weight and weight belt are provided

- Unlimited house reef dive in front of KAPALAI Dive Centre*

- Night dives at KAPALAI Dive Centre - for diver with night dive experience only.*

(*Unlimited dive and Night dives are unguided dive & must be accompanied by buddy) 

 

Important Note:-

1). Only fully vaccinated travellers accepted into the resort.

2). Child below the ages of 12 years old must be accompanied by fully vaccinated parents/guardians.

3). Youth between the ages of 12 - 18 years old receiving at least one dose of vaccination.

4). Guest will bear cost of transportation if symptomatic during the stay and tested positive.

 

Notes:

(1) All prices quoted above are in Ringgit Malaysia (RM) and EXCLUDES of Semporna Jetty Fee* and the TTx (Tourism Tax imposed for Foreign Guests)

(2) Jetty Fee - RM 2.00 per person for Malaysian, RM 10.00 per person for Non Malaysian (payable to the Municipal Council of Semporna) - implemented since 2012

(3) KAPALAI has no other room category and allocation of room is based on RUN OF HOUSE (ROH) basis. (choosing of room by number will not be entertained)

(4) Honeymoon/Simple room decoration and Sundeck Dinner (on arrival day only) is chargeable at RM 300.00 per setting (inclusive SST).

(5) Combining Diver Package and Non-Diver Package is not allowed (diver has to decide between Diver package OR Non-Diver package throughout the stay)

(6) To purchase Diver Package, one must be a certified/licensed diver

(7) No pregnant woman are allowed by boat to KAPALAI Resort

(8) No dive allowed within 24 hours prior to departure flight time.

(9) Snorkel by boat is not available

(10) Diver guest are encourage to bring along their own equipment

 

Dive Centre Equipment Rental Rates:-

ITEMS

TOTAL (RM)

BC Jacket

38.00/Day

Regulator/gauges/octopus

38.00/Day

Mask

16.00/Day

Snorkel

7.00/Day

Wet suit

32.00/Day

Fins

13.00/Day

Booties

12.00/Day

Kayak

35.00/Hour

Kayak transparent

50.00/Hour

 

Boat Schedules (Fixed Transfer Time)

Semporna Private Jetty to KAPALAI Resort

10:30 am and 12:30 pm

KAPALAI Resort to Semporna Private Jetty 

11:30 am and 13:30 pm

 

Additional fee will be charged for unscheduled transfers.

 

Land Transfer Time

From Tawau to Semporna

08:00 am and 10:30 am

From Semporna to Tawau

12:30 pm and 14:30 pm

 

Check-In/Check-Out Time

Check-In Time into Chalet – 02:30 pm

Check-Out Time from Chalet – 11.30 am

 

Meals and Timing

Breakfast 07:00 am to 10:30 am

Lunch 12:30 pm to 14:00 pm

Dinner 19:00 pm to 20:30 pm

Note: Strictly no outside Food & Drinks allowed into the Resort

 

Information needed to block the room/confirm reservation.

Full name:

Identity/Passport Number:

Nationality:

Gender (M/F):

Date of Birth(DOB):

Diver/Non-Diver package:

(for more guests, please continue the list)

 

 

GENERAL TERMS & CONDITIONS

 

1). Reservation/Deposit/Full payment

1.1). Reservation

Advance reservations by email are preferred ( at least sixty (60) days in advance )

1.2). Booking Request Standard Deadline (cooling-off period)

Upon inquiry, subjected to room availability, room(s)/space(s) will be held for 3 days only. Should there be NO RECONFIRMATION within the given period, the temporary held room(s)/space(s) will be released by our booking system automatically without further notification to you.

Once booking has been reconfirmed, a non-refundable deposit will be required to block the room(s)/space(s) until 30 days to arrival date where full payment should be made to finalized the booking. Reservation will be automatically canceled if deposit is not received.

Please review and verify all booking invoice thoroughly and contact us immediately if the invoice appears to be incorrect or incomplete. We cannot accept responsibility if we are not notified of inaccuracies within 5 days after sending out the invoice. In the case of billing errors, we reserves the right to re-invoice you with the correct pricing.

 

2). Deposit (Non-refundable deposit)

A non-refundable deposit RM 742.00 per person and/or per room per night is required to reserve space.

Note:

Non-refundable deposits are required at time of booking to hold or to confirm space.

Deposit payment indicates you have read and accepted these Terms and Conditions.

2.1). Full Payment (Final Payment)

Full/final payment is due 30 days prior to commencement of services. If final/full payment is not received by the due date, your reservation will be cancelled and your full deposit will be retained. We are not responsible for cancelled of reservations in the event final balance is not received by the final payment date.

2.2). Bookings within thirty (30) days.

For reservations made within the final payment date of your vacation (in most cases, within 30 days of departure and subjected to availability of accommodation), FULL PAYMENT is required at time of booking.

 

3). Minimum requirement, Accompanying Children and Infants.

3.1). Minimum requirement : 2 persons ( pax ) at least

Single traveler – subjected to single supplement surcharge of additional 30% to the package price

3.2). Accompanying Children

Travelers below 12 years old on the departure date must be accompanied by an adult throughout the

vacation and are requested to share an adult's accommodation. To receive the young traveler's discount, the traveler must qualify at commencement of services.

Pricing Guide:

3 Adults in a chalet – 5% discount each on the package price

1 Adult + 1 Child in a chalet (Based on 2 Adults Rate)

Junior Diver is under Diver Package

Adult age applies from 12 yrs old onward

Child (2 to 12 yrs old) – 50% of Non-Dive Package

3.3). Infant (applicable to KAPALAI only)

Infant (below 24 months) – 10% of Non-Dive Package

3.4). Package Prices.

Package prices are in Ringgit MALAYSIA and exclude airfare, snorkel or dive gear hire, beverages, laundry, room service and others not specified or mentioned in the tour itinerary or in brochures. Package price is per person, based on double occupancy (two people sharing a room). Single room supplement and triple reductions or pricing guides are mentioned in CLAUSE 3. above. Prices are subjected to change without prior notice.

3.5). Divers Certification and Equipment

Only certified divers may participate in scuba diving activities, unless they are enrolled in a scuba training program and under the direct supervision of their certified Instructor. Guests need to produce their certification card prior to diving. Failure to produce

certification card / credentials may result in the guest being denied permission to scuba dive until they can prove their certification level. Certified divers minimum requirement is PADI Open Water-recreational dive certificate or equivalent.

All scuba divers must accept full and complete responsible for themselves, their actions and their equipment.

Divers may use their own gear, or to rent and use our dive equipment. (Please refer to our dive equipment rental rate)

3.6). Extension stay request.

One may apply for extension of stay while at the resort but subjected to accommodation availability.

3.7). Participation

For the benefit of everyone at the resorts, we reserve the right to accept or reject any vacation participant and to remove any participant whose conduct is deemed incompatible with the interests of the other participants. We will not refund or cover any cost or expenses incurred for termination of vacation arrangements due to unacceptable behavior.

Note:

a). Smoking is restricted to certain areas at the resorts

b). Strictly no outside Food & Drinks allowed into the Resort

3.8). Travelers Who Need Special Assistance On Tours and/or Cruises

You must advise any disability requiring special attention at the time the reservation is made. We will do their best to accommodate the special needs request, but is not responsible in the event it is unable to do so nor responsible for any denial of services by, hotels, restaurants, or other independent suppliers. We cannot provide individual assistance to a vacation participant for walking, dining, getting on and off motor coaches, passenger boat and other vehicles, or other personal needs. We strongly recommends a qualified and physically able companion must accompany travelers who need such assistance. All travelers are subjected to the Participation CLAUSE 3.7.

3.9). Transfer Arrangement & Fees.

Package prices are inclusive of land & boat transfer on the check-in and checkout day only. Additional fee will be charged for unscheduled transfers.

3.10). Cancellation Charges/Refund.

Please notify us via email of the intention to cancel any booking at the earliest instance available. Any request for refunds is subjected to these Terms & Conditions.

After commencement of service no refund in part or full, will be made (in cash equivalent or vacation price reduction) for unused services/activity for voluntary modifications made by the traveler. Where a guest fails to complete a dive, dive course or fails to participate in pre-booked or packaged activities for any reason (including ill health) or free choice, they will still be charged for the package. For example, if a guest books a package which includes 5 days of diving and on the third day they abort their first dive because they couldn't equalize. When that guest checks out, they will still be charged for the package and advised to make a claim on their travel insurance.

If a booking cancellation is received prior to the final payment date of your vacation, the non refundable deposit payments will be retained.

In the event of cancellation after full payment, an administrative fee of RM 160.00, bank charges, credit card charges and any exchange rate losses must be added to the following cancellation policies.

a) From 29 days to 15 days - 30% of the trip's full price forfeited

b) From 14 days to 8 days - 50% of the trip's full price forfeited

c) From 7 days to arrival day - 75% of the trip's full price forfeited

d) "No show" by customer - 100% of the trip's full price forfeited

We reserve the right to cancel or reschedule any vacation departure for any reason, including insufficient demand or force majeure. If a vacation is cancelled prior to departure, We will only refund the amount received for the reservation. We will try to rebook the same vacation with a different departure date, or a similar vacation but there is no guarantee of availability of offering

3.11). Unforeseen Circumstances

We will not be held liable for any delay, additional expense or inconvenience which may be caused directly or indirectly by events outside of the company control, such as late arrival of domestic or international flights, civil disturbance, fire, floods, unusually severe weather, act of God, act of Government, or the failure of any machinery or equipment. Additionally, we will not accept any responsibility for any injury, guest loss of or damage to personal equipment and property whilst staying at the resort, or during participation in any activity.

In the unlikely event that the dive trip is cancelled due to bad weather, rough and dangerous sea conditions, a natural disaster, an act of God, war, political unrest, a danger to passengers, or the boat, then the resort has the right to cancel or delay the departure. The resort withholds the right to change the planned itinerary, leave for jetty early or change the schedule.

3.12). Liability

We cannot be held responsible, or in any way liable, for property losses, personal losses, accidents, injury, or death for any reason whatsoever, whether through any activities booked through us, or caused to you by third parties connected, or not connected to us. We will not be liable, for any additional expenses incurred by customers, for any reasons whatsoever. If a complaint is received about the package, for any reason, the company will agree to investigate and may act upon the complaint dependent upon our findings. All guests/customers will be required to read and sign the company Standard Liability Form and other related forms at the resort upon arrival or check-in. Refusal by a guest to sign such documents will prevent the resort from providing such activities.

3.13). Insurance

We recommend that if you intend to go scuba diving, make sure you have an insurance policy that covers this activity. We strongly recommend that all guests take out adequate travel insurance covers accident, loss caused by cancellations, loss of luggage, personal property, medical expenses, medical evacuation and weather disruption / cancellations (including activity cancellations). Guests intending on participating in diving activities must ensure their insurance covers them for SCUBA related activities and has appropriate 'depth ' coverage. Contact Us: Dive Assure

3.14). Travel Documentation

Please check you have the required travel documents before booking your dive trip. Make sure your passport has at least 6 months to run from your time of entry into Malaysia.