MATAKING DIVE & SPA RESORT

 

The Reef Dive Resort, Mataking Island, SABAH

Valid Until 28 June 2022

MALAYSIAN & EXPATRIATE

 

 

 

 

 

DIVER

2 Nights

3 Nights

4 Nights

Ext. Night

Garden View Deluxe:-

East & West Wing / Premium

RM 1,806

RM 2,606

RM 3,406

RM  795

 

 

 

 

 

Chalets:-

King / Semi-D, Beach / Villa

RM 2,219

RM 3,238

RM 4,250

RM1,013

 

NON DIVER

2 Nights

3 Nights

4 Nights

Ext. Night

Garden View Deluxe:-

East & West Wing / Premium

RM 1,513

RM 2,156

RM 2,800

RM 675

 

Chalets:-

King / Semi-D, Beach / Villa

RM 1,919

RM 2,781

RM 3,638

RM 881

 

 

 

 

 

CHILD PACKAGE

3-12 Years Old

0 -2 Years Old

 

Child rate is 50% of the Non-Diver rate. *Must share / occupy the same room with parents/adults.

Infant is free of charge

*Child age will is based on Year Of Birth.

 

BOOKING REQUIREMENT OF MINIMUM 4 PAX (RESORT OCCUPANCY PER STAY)

 

Important Note:-

  1. Only fully vaccinated travelers can be accepted into the resort.
  2. Child below the age of 12 years old must be accompanied by fully vaccinated parents/guardian.
  3. Youth between the ages of 12-18 years old receiving at least one dose of vaccination.
  4. Guest will bear cost of transportation if symptomatic during the stay and tested positive.
  5. All traveler MUST BE fully vaccinated, check in date must be 14 days after receiving the second dose.
  6. Traveling date change subject to approval & charges.
  7. The Management reserves the right to alter, amend, delete or add to these conditions or withdraw the package at any time without prior notice.

 

* The package rates EXCLUDE compulsory charges as listed below:-

1. Jetty fee of RM 2.00 per person per entrance for Malaysian (Identification Card holder)

2. Jetty fee of RM 10.00 per person per entrance for International/Non-Malaysian (Passport holder)

* All island expenses used in the Resort will be subjected to 6% Sales and Services Tax (SST).

* Tourism Tax (MyTTx) - only applies to Non Malaysian / International (with Foreign Passports).

- Flat rate of RM 10.00 per room per night will be collected directly from all foreign guests by cash at the resort on behalf of Royal Malaysian Customs effective 1st September 2017

- This fee is necessary for the Country to carry out the development, enhancement, maintenance and promotion of tourism in Malaysia

 

GROUP Booking Offer

(i) ONE (1) person gets FREE stay package for every 10 paying adults (with the same arrival and departure time per booking). This offer applies to Malaysian & Expatriate guests.

(Reference: 10A + FOC 1A; FOC for the 11th person)

 

For example,

- If the group consists of both Non Divers and Divers, then one Non Diver will be selected to qualify for free package. In another case, if the group consist of Non Divers and Divers and booked for different room types, then the first selection that is entitled for FOC will be the Non Diver package followed by the second selection from the lowest room type.

 

PACKAGE INCLUSIVE:

  1. Return trip of Land & Boat Transfers on the Actual Check-in Date & Actual Check-out Date (Tawau Airport - Semporna Jetty - Mataking Island - Semporna Jetty - Tawau Airport).

 

  1. Double/Twin/Triple/Quadruple sharing of accommodation with air-conditioning, fresh water hot shower, and attached bathroom.

 

  1. Full board meals at either A la Carte style (3 main meals) or buffet style depending on the level of resort occupancy. Free flow of coffee/tea and light snacks.

 

  1. For Non-Diver Package – Inclusive of unlimited snorkeling activity at Mataking Island beaches only. Equipment rental is NOT included. Basically, it is a free and easy activity around Mataking Island.

 

  1. For Diver Package - Inclusive of 3 daily boat dives with weights, weight belt, tanks, and our professional Dive Master/Dive Instructor at different dive sites such as Mataking Island, Timba-Timba Island, Pandanan Island, and other nearby island (except on the arrival and departure day) and unlimited shore buddy dives (house reef) without guide. Equipment rental is NOT included.

 

Dive sites are within travelling by speed boat (15 to 30 minutes) AWAY FROM Mataking Island.

 

The sites shall include these islands below:

(1) Pandanan Island

(2) Timba-timba Island

(3) Bohayan Island - dive site with soft and hard corals

(4) Kelapuan Island - dive site to spot Mandarin fishes (as known as Mandarin valley)

(5) Pom Pom Island

(6) Mataking Island

 

TERMS & CONDITIONS:

i. Above rates apply for a minimum 2 persons and thereafter based on twin/triple/quadruple sharing basis. ONE (1) room must occupy minimum TWO (2) paying adults, all children are require to share and occupy the same room with parents/adults.

ii. Applicable to all room types, both adults and children.

iii. Non-Diver Package CANNOT be converted to Diver Package once guest has arrived at the island. Guest with certified dive license who wish to go diving at Mataking Island shall be charged at RM 100.00 per dive regardless of boat / shore dive (exclude equipment rental @ RM 85.00 per set per day). *purchase direct dives

iv. Any child who is a certified diver shall have to pay full diver rates regardless of their age and parents are to be held responsible for their child at all times.

v. Promotion rates are applicable for single traveler, Single Supplement Surcharge of 50% on top of the above rates applies for staying alone in a twin sharing room.

vi. Cannot apply to any other ongoing promotions.

vii. Other than the Resort promotion, the Agent can extend some discount to the guests if needed under Agent’s own expenses (privately) if necessary. Resort will not interfere in this matter.

viii. 10% Deposit / Reservation Fee has to be paid once an official booking has been confirmed within 7 days.

ix. The balance or full payment must be settled at least 30 days prior to the check-in date. Otherwise, the reservation is subjected to automatic cancellation and will be made available for resale.

x. Full set of diving equipment rental can be arranged RM 85.00 per diver per day, while full set of snorkeling equipment can be rented at RM 30.00 per person per day.

xi. Upon arrival, guests are required to sign an affirmation and liability release form for the benefits of all parties.

xii. All types of activities being offered by the company on the island especially dive activities / Sipadan trip is subjected to weather conditions / poor visibility and also diver's own physical status (e.g.: injuries, intoxication, hangovers, and etc). Therefore, we reserve the final decision and rights to either proceed or abort any activities / dives for any safety reason.

xiii. 2 times of postponement of dates is subjected to room availability until 30th June 2022. Require to inform us at least TWO weeks before original check-in date.

xiv. For a booking LESS THAN 4 PAX, it must comply with existing land and boat schedule available. Otherwise the booking can possibly be rescheduled or cancelled. Paid booking will be refunded in full if booking is being cancelled in such circumstance.

 

TRANSFERS

 

3 Times Daily Boat Transfer -IN Mataking Island

- Guests transfer from Tawau / Semporna Hotel

For 9.30 am boat in

- Airport Pick up

10.30 am for 12pm boat in

2 pm for 3.30pm boat in

 

2 Times Daily Boat Transfer-OUT from Mataking Island

11 am - ETA Airport 1.30pm

2 pm - ETA Airport 4.30pm

 

*Guests are recommended to follow the above flights which are connected to our daily REGULAR boat schedule to minimize waiting time at the airport/Semporna. Guests MUST choose flights that arrive before 2:00PM/14:00HRS.

*For Guests who cannot make it for the last boat schedule at 15:30HRS (from Semporna) due to any delay or unforeseen circumstances will be required to put a night stay at Tawau at own expenses. For Guests staying overnight at hotel in Tawau shall be picked up from hotel early next morning at 07:30HRS to be transferred for onward journey to Semporna Jetty followed by 09:30HRS boat to Mataking Island.

*For big group of bookings, please enquire for availability of any special boat or land transfer required (charter ± chargeable fee).

*Private / unscheduled land and boat transfer services can be arranged at RM 1,507.00 for a return way. (Ref.: RM 503.50 per boat way, RM 250.00 per coach way).

*Land transfer service ends on the actual check-out date from The Reef Dive Resort (Mataking Island). For departure flights that are unable to meet our daily boat out schedule, a special boat out time at 6:30AM/06:30HRS local time can be arranged at no additional cost (subject to availability and weather condition). Only applies to an outbound flight departs in between 10:30AM ± 3:00PM. (Any flight departure before 10:30AM will be unacceptable)

*Local departures are subject to flight arrival time, weather conditions, group size and / or any unforeseen irregularity. In the event due to insufficient number of guests to fill up our boat/coach, we may need to re-arrange the above transportation time table.

Every effort has been made to ensure the accuracy of the content of this timetable. However, the schedules are subject to change without prior notice and travelers are therefore advised to check with us on the latest information regarding the most suitable schedule as we cannot be held responsible for any delay, cancellation, missed flight or missed connection.

~ Please note that our ROOM Check-In time is 14:00HRS and Check-Out time is 11:00HRS.

~ Any early check-in or late check-out will be subjected to room availability especially during peak season.

 

TOP-UP PACKAGE: FUN DAY TRIP FROM MATAKING ISLAND

SIPADAN DAY TRIP (SNORKELING / DIVING TRIP)

(i) Sipadan trip is available for our guests with a minimum of stay of 3 days and 2 nights as well the Sipadan permits are subject to availability.

(ii) This boat fee can be shared with other guests (if any) upon permit approval (maximum of 6 guests in one boat because we only provide 6 permits per day).

 

Please find the Sipadan Fee (Boat fee + Permit Fee) as below:

1 Person: RM 1,340.00 per person

2 Persons: RM 740.00 per person

3 Persons: RM 540.00 per person

4 Persons: RM 440.00 per person

5 Persons: RM 400.00 per person

6 Persons: RM 370.00 per person

 

Trip Schedule

07:00hrs - Breakfast at Restaurant

07:30hrs - Boat transfer to Sipadan Island

09:00hrs - Expected arrival at Sipadan Island and report to Sabah Park. 1st dive/snorkeling

11:00hrs - Estimated 2nd dive / boat snorkeling

12:00hrs - Lunch (packed from resort)

13:30hrs - Estimated 3rd dive / boat snorkeling

15:00hrs - Boat transfer back to Mataking Resort

16:30hrs - Expected arrival back to Mataking Resort

 

*Kindly contact us for permits availability

 

Note:

(1) Due to the recent ruling management of Sabah Park which has a restricted daily quota, all guests must apply permit in ADVANCE (preferably 1 MONTH before arrival) on a First Come First Serve basis to secure the limited permit being shared by all the resort operators at the same region.

(2) Please be informed that the current permit is NON REFUNDABLE / RM 140.00 per person per day entry (subject to Sabah Park changes).

(3) This special arrangement requires an additional boat fees of RM 1,380.00 per boat. This boat fee can be shared with other guests (if any) upon permit approval (maximum 6 guests in one boat).

(4) All types of activities being offered by the company on the island especially dive activities / Sipadan trip is subjected to bad sea, weather conditions / poor visibility and also diver's own physical abilities (e.g.: injuries, intoxication, hangovers and etc). Therefore, we reserve the final decision and rights to either proceed or abort any activities / dives for any safety reasons.

(5) It takes 80 minutes of speed boat ride to get to Sipadan Island from Mataking Island.

(6) The Sipadan Agreement Form will be given out to ALL confirmed Sipadan participants upon arrival at reception hall during registration, the purpose of the agreement form is to verify Sipadan charges (as in permit fee and boat fee).

 

Cancellation for Sipadan Day Trip/Excursion

In the event of cancellation, the following cancellation shall applies:

(i) Before guests' arrival/check-in date: Free of charge

(ii) Upon arrival: Permit fee at RM 140.00 per person shall be charged

(iii) Upon signing of the Sipadan Agreement Form: Boat fee + permit fee shall be charged (Boat fee will be charged according to the number of persons on that specific date)

 

Additional Info (Island Activities):-

  1. Open Water Diving Course (OW) – 15% Discount (1 Pax), 20% Discount (2 Pax & Above)
  2. Discover Scuba Diving (DSD) – 15% Discount
  3. Spa Kampung Style Massage – 10% Discount (1 Pax), 20% Discount (2 Pax & Above)

 

Please refer to us for the above packages

 

CANCELLATION

In the event of cancellation, the following cancellation shall applies:

*Confirmation date to arrival/actual check-in date - 10% deposit of the trip's full price forfeited.

*No show of customer - 100% of the trip's full price forfeited.

*The company shall not be held responsible and reserve the rights to charge the customer for additional costs rendered by any last minute cancellation, delay and charges of arrangement made by customer (less than 48 hours before the arrival as per schedule).

*Please note the accommodation may be available at the time of inquiry but it is not being held for you. A reservation will be made when we receive guest personal particulars.