MATAKING DIVE & SPA RESORT

 

The Reef Dive Resort, Mataking Island, SABAH

Valid from 1st April 2020 to 31st March 2021

(Prices are inclusive of 6% SST)

 

MALAYSIA, SINGAPORE & EXPATRIATE

 

 

 

 

 

DIVER

2 Nights

3 Nights

4 Nights

Extension Per Night

Garden View Deluxe:-

East & West Wing / Premium

RM 2215

RM 2915

RM 3585

RM  845

         

Chalets:-

King / Semi-D, Beach / Villa

RM 2565

RM 3425

RM 4245

RM1015

 

 

NON DIVER

2 Nights

3 Nights

4 Nights

Extension Per Night

Garden View Deluxe:-

East & West Wing / Premium

RM 1885

RM 2425

RM 2985

RM 710

         

Chalets:-

King / Semi-D, Beach / Villa

RM 2220 RM 2910 RM 3620 RM 870

 

INTERNATIONAL

 

 

 

 

 

DIVER

2 Nights

3 Nights

4 Nights

Extension Per Night

Garden View Deluxe:-

East & West Wing / Premium

RM 2770

RM 3645

RM 4480

RM  1055

         

Chalets:-

King / Semi-D, Beach / Villa

RM 3025 RM 4280 RM 5305 RM 1270

 

 

 

 

 

NON DIVER

2 Nights

3 Nights

4 Nights

Extension Per Night

Garden View Deluxe:-

East & West Wing / Premium

RM 2355

RM 3030

RM 3735

RM  890

         

Chalets:-

King / Semi-D, Beach / Villa

RM 2775

RM 3635

RM 4525

RM 1085

 

*Rates per person based on Twin or Triple Sharing

 

CHILDREN (Share Room with Adults)

Child aged  2-4 years old

30% of Non Diver Rates

Child aged 5-12 years old

50% of Non Diver Rates

 

The above rates EXCLUDE

Jetty fee of RM 2 per person per entrance for Malaysian Identification Card holder

Jetty fee of RM 10 per person per entrance for International passport holder

RM10 Tourism Tax (TTax) per Room per Night (Foreigner ONLY) to be paid at the resort

 

5% Peak Period Surcharge

Applicable for the months of  01 July - 31 August ‘20

China National Day, 01 - 07 Oct ’20

Chinese New Year, 11 - 17 Feb ’21

 

Attention: The Resort will be undergoing a series of comprehensive construction and renovation of new rooms and facilities throughout 2020. Therefore, guests may be disturbed by some intermittent noise in day-time, although our contractors will minimize the noise disturbance to the utmost. We sincerely apologize for any inconvenience caused and would like to thank you in advance for your kind understanding.

 

(i) GROUP Booking Offer

ONE (1) person gets FREE stay package for every 10 paying adults (with the same arrival and departure time per booking). This offer applies to Malaysian, Expatriate, and International guests.

For example,

- If the group consists of both Non Divers and Divers, then one Non Diver will be selected to qualify for free package. In another case, if the group (with Non Divers and Divers) consists of different room types per booking which the first selection that is entitled for FOC will be the Non Diver package followed by the second selection from the low-end room type.

- Further extend 6% discount starting from the twelve (12th) person onwards for every 10 paying *Malaysian adults (with the same arrival and departure time per booking).

 

(ii) SIPADAN GROUP Offer

For a group booking of, minimum of 6 divers & above with a minimum stay of 5D/4N on the same arrival & departure time is entitled for ONE (1) time of special offer of a FREE day diving boat trip (first day trip) to Sipadan Island per booking (excluding entry permit of RM 140.00 per diver per day entry; Sipadan trip is subject to the approval of Sipadan permit by Sabah Parks authorities).

*Advance booking required.

*We reserve the final decision and right to determine the destination / number of boat dives for this special offer.

 

PACKAGE INCLUSIVE

(i) Airport Meeting Service, Return trip of Land/Boat Transfer (Tawau Airport/Tawau Hotel – Semporna Jetty – Mataking Island – Semporna Jetty – Tawau Airport/Tawau Hotel).

(ii) Full board meals, free flow of coffee/tea and light snacks.

(iii) Twin/Triple Sharing accommodation at Mataking Island with air-conditioning, fresh hot water shower and attached bathroom. 

 

TERMS AND CONDITIONS

If the room consists of only ONE (1A) Adult and ONE (1C) Child, the room charges shall quoted according to TWO (2A) Adults’ prices.

NO combination of package is allowed.

Single Traveler: Additional 50% surcharge on top of the total package rates for single room occupancy applies. In any event if there are no other guests to meet the minimum requirement for the land and boat transfer, there will be an additional of RM 250.00 per coach way (land transfer) and RM 475.00 per boat way (boat transfer).

All guests must provide full personal particulars and flight details at least 14 days in advance before arrival. Failing to do so, a surcharge of RM 475.00 per booking shall be imposed.

Any children who is a certified diver will have to pay FULL diver’s package rates regardless of their age and parents are to be held responsible for their children at all times.

Guests who wish to extend their stay while at the resort are required to settle the full payment to us for any extension stay charges upon check-out.

Proof of Identity, Nationality and Dive License is required.

Diver Package includes 3 daily boat dives at different dive sites such as Mataking / Pandanan / Bohayan / Kelapuan / Timba-timba / Pom Pom with experience guide provided & unlimited shore buddy dives (house reef) without guide. Tanks, weights and weight belt will be provided.

Equipment rental is NOT included in any of the Diver / Non Diver packages. Rental of full set of dive equipment is at RM 85.00 per certified diver per day and a full set of snorkeling equipment is at RM 30.00 per person per day. Single dive gear is available to be rented. Limited sets and subject to availability.

Diver packages are subjected to our diving schedules and regulations as set by the dive centre. Check dive must be done upon arrival at the resort with divemaster / instructor before scuba dives.

Non Diver packages CANNOT be converted to Diver packages once the guest has arrive at the resort. Non Divers with a certified dive license who wish to go for any diving activities will be charged at RM 100.00 per certified diver per dive regardless of check dive, boat dives, shore dives or Sipadan dives NOT including dive equipment rental.

 

DIVE CENTRE PRICE LIST

(Subject to change without prior notice)

EXPERIENCE PROGRAMS (INCL. EQUIPMENT)

Discover Snorkeling RM 150

Bubblemaker RM 250

Discover Scuba Diving (DSD) RM 330

Additional DSD RM 260

 

DIVE COURSES (INCL. EQUIPMENT, MANUAL & CERTIFICATION)

Scuba Diver RM 995

Open Water Diver RM 1650

Referral RM 800

Adventure Diver RM 995

Advanced Open Water RM 1600

 

1 Adventure Dive (no manual / certification) RM 200

Emergency First Responder (non diving course) RM 500

Rescue Diver (excl. equipment) RM 1845

 

SPECIALTY COURSES (INCL. MANUAL & CERTIFICATION, EXCL. EQUIPMENT)

Enriched Air Diver RM 850

Other 2 dives specialty courses (PPB, DUP, Drift, …) RM 650

3 dives specialty course (night) RM 850

4 dives specialty course (wreck, deep) RM 1050

 

DIVING

Scuba Review (excl. equipment) RM 250

Boat/Beach Dive for certified Resorter (excl. equipment) RM 100 per dive

Guide fee for Early Morning, Sunset/Night Dive, min. 2 pax RM 50 per pax

Private Instructor (subject to availability) 1 day/3 dives RM 300 extra

Private Divemaster (subject to availability) 1 day/3 dives RM 250 extra

Enriched Air diving supplement / Nitrox Air (buy 9 get 1 free) RM 30 per dive

Snorkeling with divers – diving boat (subject to availability) – no guide RM 60 per pax

Discover Reef Check (incl. certificate + training kits) RM650 per pax

Reef Check Eco-diver (incl. certificate + training kits) RM1,250 per pax

 

WATERSPORTS

Ocean Kayak (single) RM 30 per hour

Ocean Kayak (double) RM 40 per hour

 

EQUIPMENT RENTAL (PER DAY)

Snorkel Set A (mask, snorkel & fins) RM 25

Snorkel Set B (mask, snorkel, booties & fins) RM 30

Mask RM 10

Snorkel RM 8

Fins RM 10

Booties RM 8

Diving Set (BCD, Reg, Suit, Snorkel set B) RM 85

Single Piece (BCD, Reg, Wetsuit, Torch) RM 25

Dive Computer RM 30

 

*Honeymooner and wedding packages are available. Contact us for more details.

 

SIPADAN TRIP (SUPPLEMENTARY)

Number of Guests

1

2

3

4

5

6 & 7

Price Per Guest

(Boat Fee + Permit Fee)

 

RM 1,340

 

RM 740

 

RM 540

 

RM 440

 

RM 400

 

RM 370

 
  • The above prices are subject to change and will be updated every now and then. Guest is to pay for the permit and boat fees at the resort upon check-out.
  • Sipadan Island is located about 80 minutes speed boat ride from Mataking.
  • One boat can accommodate up to a maximum of 7 divers with 3 boat dives.
  • Sipadan trips are subject to weather conditions and boat / dive guide availability. The company values guests’ safety as paramount.

 

Sipadan Government Levy / Entry Permit

  • Resort only allocates SEVEN (7) permits per day and hence availability is based on first come first serve basis.
  • When making Sipadan trip bookings, an advance notice is required (latest by 1 month before arrival, subject to permit availability). Once room booking / resort stay packages has been purchased and confirmed, then only Sipadan booking can be proceeded.
  • NO guarantee that we can obtain permits due to limited spaces for last minute request.
  • The permit fee will be charged at RM 140.00 per person and is valid for ONE (1) day only.
  • In the event of bad weather and the trip has to be cancelled or if the guest cancels on personal reasons, the permit (paid in advance) is NOT refundable or transferable to a later date. The management will not be responsible for such losses rendered to the guests.

 

IMPORTANT NOTE: Due to the restricted Sipadan entry permit quota set by Sabah Parks, guests are required to submit Full Names with Nationality, Gender, Passport Numbers and Contact Address for us to proceed with the permits application at least 14 days in advance prior to arrival in order to allow sufficient time to process and obtain the permit approval. Failure to do this can result to Guest is being denied entry to Sipadan Island.

 

Cancellation for Sipadan Day Trip/Excursion

In the event of cancellation, the following cancellation shall applies:

(i) Before guests' arrival/check-in date: Free of charge

(ii) Upon arrival: Permit fee at RM 140.00 per person + 6% GST shall be charged

(iii) Upon signing of the Sipadan Agreement Form: Boat fee + permit fee shall be charged (Boat fee will be charged according to the number of persons on that specific date)

 

TRANSFER

    3 Daily Boat Transfer INTO Mataking Island

AIRPORT PICK UP

BOAT IN

ARRIVE ISLAND

*From Tawau / Semporna

0930

1030

1030

1200

1300

1400

1530

1630

 

    2 Daily Boat Transfer OUT FROM Mataking Island

BOAT OUT

JETTY PICK UP

ARRIVE AIRPORT

1100

1200

1330

1400

1500

1630

 

* Flight departure and arrival time will differ throughout the year.

* Guests are recommended to book flights which are connected to our daily REGULAR boat schedule to minimize waiting time at the airport/Semporna. Guests MUST choose flights that arrive before 3pm.

*For Guests who cannot make it for the last boat schedule at 1630hrs (from Semporna) due to any delay or unforeseen circumstances will be required to put a night stay at Tawau. We recommend guests to stay at Heritage Hotel located in the city center for convenience. We can assist in hotel reservation if required.

*We shall provide transfer arrangement to Heritage Hotel in Tawau for guests arriving after 15:00hrs. For Guests staying overnight at Heritage Hotel shall be picked up from hotel early next morning at 0730hrs to be transferred for onward journey to Semporna Jetty followed by 0930hrs boat into Mataking Island.

*For group bookings, please enquire for any special boat or land transfer required.

*Private / unscheduled land and boat transfer service can be arranged at RM 1,450.00 for a return way.

*Advance Arrival Exception: We can only provide airport transfer for guests who wish to arrive ONE DAY earlier from actual check in date to The Reef Dive Resort (strictly only for flights arriving before 3pm).

*Land transfer service ends on the actual check out date from The Reef Dive Resort. For departure flights that are unable to meet our daily boat out schedule, a special boat out time at 6.30am local time can be arranged at no additional cost (subject to availability and weather condition). Only applies to an outbound flight departs in between 10:30am – 3:00pm. (flight departure before 10:30am will be unacceptable)

*Local departures are subject to flight arrival time, weather conditions, group size and / or any unforeseen irregularity. In the event due to insufficient number of guests to fill up our boat/coach, we may need to re-arrange the above transportation time table.

 

Flight schedules are subject to change without prior notice and travelers are therefore advised to check on the latest information regarding the most suitable schedule as The Reef Dive Resort cannot be held responsible for any delay, cancellation, missed flight or missed connection.

~ Please note that our ROOM Check In time is 1400 and Check Out time is 1100.

~ Any early check in or late check out will be subjected to room availability especially during peak season

 

ROOM RESERVATION AND CONFIRMATION

Once a booking for a space is made, a 30% reservation fee from the total package price must be paid within 7 days after the initial booking otherwise it will automatically be made available for resale. The fees are not refundable and full payments have to be settled 30 days before the date of arrival.

Please note that the accommodation may be available at the time of inquiry but it is not being held for you. A request cannot be confirmed until we receive guest personal particulars and deposit payment.

NOTE: Must provide full details on guests’ personal particulars and flight details at least 14 days in advance before arrival. Failing to do so which a surcharge of RM 475 per booking shall be imposed.

 

BOOKING CANCELLATION

In the event of cancellation, the following cancellation charges shall apply:

  1. Confirmation date to 30 days before arrival - 30% of the trip’s full price forfeited
  2. 29 days to 15 days before arrival - 50% of the trip’s full price forfeited
  3. 14 days to 01 day before arrival - 75% of the trip’s full price forfeited
  4. NO SHOW of customer - 100% of the trip’s full price forfeited

 

CANCELLATION / CHANGES OF BOAT SCHEDULE

In the event if we encounter a bad weather condition or unforeseen circumstances which render a cancellation of last boat transfer into the island for reasons of safety or commercial reasons. All relevant food and lodging costs for the overnight stay will be arranged and absorbed by the company in lieu of the cost staying in Mataking. There will be NO further claims or refunds for such incidental circumstances.

 

AFFIRMATION & LIABILITY RELEASE LETTER 

Upon arrival, guests are required to sign an affirmation and liability release letter for the benefits of all parties.

 

FINAL DISCREPANCY

ABOVE PRICES AND CONDITIONS ARE SUBJECT TO CHANGE FROM TIME TO TIME AS REQUIRED DUE TO UNFORSEEN CIRCUMSTANCES.

The company shall NOT be held responsible and reserve the rights to charge the customer for any additional costs rendered by any last minute cancellations, delays and changes of any arrangement made by the customer (Less than 48 hours Before Arrival Time as per schedule).

All types of activities being offered by the company on the island especially dive activities are subjects to bad sea, weather conditions / poor visibility and also divers’ own physical abilities (eg. injuries, intoxication, hangovers, etc). Therefore, we reserve the final decision and rights to either proceed or abort any activities / dives for any safety reasons.

Note:-

Flying After Diving (last day at resort) – Divers are required to have 24 hours of surface interval before they fly. However, we, at The Reef believes that this differ from different individuals, agencies and even dive computer / dive tables. If divers choose to dive less than 24 hours (recommended hours) before they fly, they will be required to sign a separate Liability/Release Form for this matter. However, this is still subjects to the approval of the Dive Centre management.

 

***All island expenses will be subjected to 6% Sales & Services Tax (SST).