The Reef Dive Resort, Mataking Island, SABAH

EX-TAWAU

Valid Until 31 December 2022

 

MALAYSIAN & EXPATRIATE

MINIMUM 4 PAX

DIVER

2 Nights

3 Nights

4 Nights

Ext. Night

Garden View Deluxe:-

East & West Wing / Premium

RM 1,806

RM 2,606

RM 3,406

RM  795

 

Chalets:-

King / Semi-D, Beach / Villa

RM 2,219

RM 3,238

RM 4,250

RM1,013

 

NON DIVER

2 Nights

3 Nights

4 Nights

Ext. Night

Garden View Deluxe:-

East & West Wing / Premium

RM 1,513

RM 2,156

RM 2,800

RM 675

 

Chalets:-

King / Semi-D, Beach / Villa

RM 1,919

RM 2,781

RM 3,638

RM 881

 

INTERNATIONAL GUEST

MINIMUM 2 PAX

DIVER

2 Nights

3 Nights

4 Nights

Ext. Night

Garden View Deluxe:-

East & West Wing / Premium

RM 2,270

RM 3,645

RM 4,480

RM1,055

 

Chalets:-

King / Semi-D, Beach / Villa

RM 3,205

RM 4,280

RM 5,305

RM1,270

 

NON DIVER

2 Nights

3 Nights

4 Nights

Ext. Night

Garden View Deluxe:-

East & West Wing / Premium

RM 2,355

RM 3,030

RM 3,725

RM 890

 

Chalets:-

King / Semi-D, Beach / Villa

RM 2,775

RM 3,635

RM 4,525

RM1,085

 

CHILD PACKAGE

3-12 Years Old

0 -2 Years Old

 

Child rate is 50% of the Non-Diver rate. *Must share / occupy the same room with parents/adults.

Infant is free of charge

*Child age will is based on Year Of Birth.

 

Important Note:-

  1. All travelers MUST BE fully vaccinated, check in date must be 14 days after receiving the second dose.
  2. Travel date change subject to approval & charges.
  3. The Management reserves the right to alter, amend, delete or add to these conditions or withdraw the package at any time without prior notice.
  4. Guests will bear the cost of transportation if symptomatic during the stay and tested positive.

 

NOTICE: SOP - THE REEF DIVE RESORT (MATAKING ISLAND)

ALL travelers include SABAHAN & INTER-STATE travelers (for West Malaysia, Sarawak, and Labuan entry to Sabah) are advisable to undergo Covid-19 RTK-Antigen negative test results (nasopharyngeal or saliva) within 3 days before departure date for premises entry.
*MySejahtera APP status for each individual must be in 'Low Risk No Symptom' & 'Fully Vaccinated'.

 

The package rates EXCLUDE compulsory charges as listed below:-

1. Jetty fee of RM 2.00 per person per entrance for Malaysian (Identification Card holder)

2. Jetty fee of RM 10.00 per person per entrance for International/Non-Malaysian (Passport holder)

* Tourism Tax (MyTTx) - only applies to Non Malaysian / International (with Foreign Passports).

- Flat rate of RM 10.00 per room per night will be collected directly from all foreign guests by cash at the resort on behalf of Royal Malaysian Customs effective 1st September 2017

- This fee is necessary for the Country to carry out the development, enhancement, maintenance and promotion of tourism in Malaysia

 

GROUP Booking Offer

(i) ONE (1) person gets FREE stay package for every 10 paying adults (with the same arrival and departure time per booking). This offer applies to Malaysian & Expatriate guests.

(Reference: 10A + FOC 1A; FOC for the 11th person)

For example,

- If the group consists of both Non Divers and Divers, then one Non Diver will be selected to qualify for free package. In another case, if the group consist of Non Divers and Divers and booked for different room types, then the first selection that is entitled for FOC will be the Non Diver package followed by the second selection from the lowest room type.

 

  1. PACKAGE INCLUSIVE

 

  1. Return trip of Land & Boat Transfers on the Actual Check-in Date & Actual Check-out Date (Tawau Airport - Semporna Jetty – Mataking Island – Semporna Jetty – Tawau Airport). *No transfer service will be provided to any Semporna hotel/homestay/hostel.
  2. Double/Twin/Triple/Quadruple sharing of accommodation with air-conditioning, fresh water hot shower, and attached bathroom.
  3. Full board meals at either A la Carte style (3 main meals) or buffet style depending on the level of resort occupancy. Free flow of coffee/tea and light snacks.
  4. For Non-Diver Package – Inclusive of unlimited snorkeling activity at Mataking Island beaches only. Equipment rental is NOT included. It is a free and easy activity around Mataking Island.
  5. For Diver Package - Inclusive of 3 daily boat dives with weights, weight belt, tanks, and our professional Dive Master/Dive Instructor at different dive sites such as Mataking Island, Timba-Timba Island, Pandanan Island, and other nearby island (except on the arrival and departure day) and unlimited shore buddy dives (house reef) without guide. Equipment rental is NOT included.

 

Dive sites are within travelling by speed boat (15 to 30 minutes) AWAY FROM Mataking Island.

The sites shall include these islands below:

(1) Pandanan Island

(2) Timba-timba Island

(3) Bohayan Island - dive site with soft and hard corals

(4) Kelapuan Island - dive site to spot Mandarin fishes (as known as Mandarin valley)

(5) Pom Pom Island

(6) Mataking Island

 

B. TERMS & CONDITIONS

  1. Above rates apply for a minimum 2 persons and thereafter based on twin/triple/quadruple sharing basis. ONE (1) room must occupy a minimum TWO (2) paying adults, all children are required to share and occupy the same room with parents/adults.
  2. If a room consists of only ONE (1A) Adult and ONE (1C) Child, the room charges shall be quoted according to TWO (2A) Adults’ prices.
  3. NO combination of packages is allowed under the same person (e.g. 2 nights of diver package plus 1 night of nondiver package or etc.).
  4. Applicable to all room types, both adults and children.
  5. Non-Diver Package CANNOT be converted to Diver Package (or either way) once a guest has arrived at the island.
  6. Guests (non-diver stay package) with a certified dive license who wish to go for any diving activities will be charged at RM 100.00 per certified diver per dive regardless of check dive, boat dives, shore dives or Sipadan dives - NOT including dive equipment rental. Upon arrival, the guest will be charged RM 100.00 per pax for the first orientation/check dive. Every divers will need to carry out a check dive with our resident divemaster at first before proceeding to the regular dives.
  7. Diver packages are subjected to our diving schedules and regulations as set by the dive center.
  1. Any child who is a certified diver shall have to pay full diver rates regardless of their age and parents are to be held responsible for their child at all times.
  2. Single Traveler: Additional 50% surcharge on top of the above package rates for single occupancy applies in a twin sharing room. In any event if there are no other guests to meet the minimum requirement for the land and boat transfers, there will be an additional of RM 250.00 nett per coach way (land transfer) and RM 614.80 nett per boat way (boat transfer).

*Please refer below (Land & Boat Transfer Schedule)

  1. 10% Deposit / Reservation Fee has to be paid once an official booking has been confirmed within 7 days.
  2. The balance or full payment must be settled at least 30 days prior to the check-in date. Otherwise, the reservation is subjected to automatic cancellation.
  3. Equipment rental is NOT included in any of the Diver / Non Diver packages. Rental of a full set of dive equipment is at RM 85.00 per certified diver per day and a full set of snorkeling equipment is at RM 30.00 per person per day. Single dive gear is available to be rented. Limited sets and subject to availability.

 

EQUIPMENT RENTAL (PER DAY)

Snorkel Set A (mask, snorkel & fins) RM 25

Snorkel Set B (mask, snorkel, booties & fins) RM 30

Mask RM 10

Snorkel RM 08

Fins RM 10

Booties RM 08

Diving Set (BCD, Reg, Suit, Snorkel set B) RM 85

Single Piece Diving Equipment (BCD, Reg, Wetsuit, Torch) RM 25

Dive Computer RM 30

 

EXPERIENCE PROGRAMS (INCL. EQUIPMENT)

Discover Snorkeling RM 150

Bubblemaker RM 250

Discover Scuba Diving (DSD) RM 330

Additional DSD RM 260

 

DIVE COURSES (INCL. EQUIPMENT, MANUAL & CERTIFICATION)

Scuba Diver RM 995

Open Water Diver RM 1650

Referral RM 800

Adventure Diver RM 995

Advanced Open Water RM 1600

1 Adventure Dive (no manual / certification) RM 200

Emergency First Responder (non diving course) RM 500

Rescue Diver (excl. equipment) RM 1845

 

Additional Info (Island Activities):

  1. Open Water Diving Course (OW) - 15% Discount (1 Pax), 20% Discount (2 Pax & Above)
  2. Discover Scuba Diving (DSD) - 15% Discount
  3. Body Massage Kampong (45 mins) -10% Discount (1 Pax), 15% Discount (2 Pax & Above)
  4. Islander Massage (90 mins) - 10% Discount (1 Pax), 15% Discount (2 Pax & Above)

 

  1. Upon arrival, guests are required to sign an affirmation and liability release form for the benefits of all parties.
  2. All types of activities being offered by the company on the island, especially dive activities / Sipadan trip, are subjected to weather conditions / poor visibility and also the diver's own physical status (e.g.: injuries, intoxication, hangovers, etc). Therefore, we reserve the final decision and rights to either proceed or abort any activities / dives for any safety reason.
  3. For a booking LESS THAN 4 PAX (Malaysian), it must comply with existing land and boat schedule available. Otherwise the booking can possibly be rescheduled or cancelled. Paid booking will be refunded in full if booking being cancelled in such circumstance.

 

< TOP-UP PACKAGE: FUN DAY TRIP FROM MATAKING ISLAND >

SIPADAN DAY TRIP (SNORKELING / DIVING TRIP)

(i) Sipadan trip is available for our guests with a minimum of stay of 3 days and 2 nights as well the Sipadan permits are subject to availability.

(ii) This boat fee can be shared with other guests (if any) upon permit approval (maximum of 6 guests in one boat because we only provide 6 permits per day).

 

Please find the Sipadan Fee (Boat fee + Permit Fee) as below:

1 Person: RM 1,340.00 per person

2 Persons: RM 740.00 per person

3 Persons: RM 540.00 per person

4 Persons: RM 440.00 per person

5 Persons: RM 400.00 per person

6 Persons: RM 370.00 per person

 

Trip Schedule

07:00hrs - Breakfast at Restaurant

07:30hrs - Boat transfer to Sipadan Island

09:00hrs - ETA at Sipadan Island and report to Sabah Park. 1st dive/Boat snorkeling

11:00hrs - Estimated 2nd dive / boat snorkeling

12:00hrs - Lunch (packed from resort)

13:30hrs - Estimated 3rd dive / boat snorkeling

15:00hrs - Boat transfer back to Mataking Resort

16:30hrs - Expected arrival back to Mataking Resort

 

*Kindly contact us for permits availability

 

Note:

(1) Due to the recent ruling management of Sabah Park which has a restricted daily quota, all guests must apply permit in ADVANCE (preferably 1 MONTH before arrival) on a First Come First Serve basis to secure the limited permit being shared by all the resort operators at the same region.

(2) Please be informed that the current permit is NON REFUNDABLE / RM 140.00 per person per day entry (subject to Sabah Park changes).

(3) This special arrangement requires an additional boat fee of RM 1,380.00 per boat. This boat fee can be shared with other guests (if any) upon permit approval (maximum 6 guests in one boat).

(4) All types of activities being offered by the company on the island, especially dive activities / Sipadan trip, are subjected to weather conditions / poor visibility and also the diver's own physical status (e.g.: injuries, intoxication, hangovers, etc). Therefore, we reserve the final decision and rights to either proceed or abort any activities / dives for any safety reason.

(5) It takes 80 minutes of speed boat ride to get to Sipadan Island from Mataking Island.

(6) The Sipadan Agreement Form will be given out to ALL confirmed Sipadan participants upon arrival at reception hall during registration, the purpose of the agreement form is to verify Sipadan charges (as in permit fee and boat fee).

 

Cancellation for Sipadan Day Trip/Excursion

In the event of cancellation, the following cancellation shall applies:

(i) Before guests' arrival/check-in date: Free of charge

(ii) Upon arrival: Permit fee at RM 140.00 per person shall be charged

(iii) Upon signing of the Sipadan Agreement Form: Boat fee + permit fee shall be charged (Boat fee will be charged according to the number of persons on that specific date)

 

All island expenses used and purchased in the Resort will be subjected to 6% Sales and Services Tax (SST).

 

Extra Note:-

  1. Certified divers need to honestly and objectively assess their condition. It is not worth compromising their safety - which could ruin more than the whole trip - because he/she is in a hurry to make the first dive.
  2. How long does a Diver have to wait before flying after diving?

- Staying at ground level before going to altitude is like doing a decompression stop. Deeper and longer dives will leave with more residual nitrogen, thus requiring a longer pre-flight surface interval. The time the diver should wait relates directly to the pattern of diving completed.

- We recommend a general practice of allowing a surface interval of 24 hours or more before flying after diving. This should bring reasonable peace of mind and help to provide a buffer for unexpected problems, like a loss of cabin pressurization during flight. Ultimately, it is better safe than sorry and almost every location has enough to entertain for the final day.

  1. Flying After Diving (last day at resort) – We, at The Reef believe that this differs from different individuals, agencies and even dive computers / dive tables. If divers choose to dive less than 24 hours (recommended hours) before they fly, they will be required to sign a separate Liability/Release Form for this matter. However, this is still subject to the approval of the Dive Centre management.

 

LAND & BOAT TRANSFERS

3 Times Daily Boat Transfer-IN Mataking Island

- Guests transfer from Tawau / Semporna Hotel For 9.30 am boat in

- Airport Pick up

10.30 am for 12pm boat in

2 pm for 3.30pm boat in

 

2 Times Daily Boat Transfer-OUT from Mataking Island

11 am - ETA Airport 1.30pm

2 pm - ETA Airport 4.30pm

 

*Guests are recommended to follow the above flights which are connected to our daily REGULAR boat schedule to minimize waiting time at the airport/Semporna. Guests MUST choose flights that arrive before 2:00PM/14:00HRS.

*For Guests who cannot make it for the last boat schedule at 15:30HRS (from Semporna) due to any delay or unforeseen circumstances will be required to put a night stay at Tawau at own expenses. For Guests staying overnight at hotel in Tawau shall be picked up from hotel early next morning at 07:30HRS to be transferred for onward journey to Semporna Jetty followed by 09:30HRS boat to Mataking Island.

*For big group of bookings, please enquire for availability of any special boat or land transfer required (charter ± chargeable fee).

*Private / unscheduled land and boat transfer services can be arranged at RM 1,507.00 for a return way. (Ref.: RM 503.50 per boat way, RM 250.00 per coach way).

*Land transfer service ends on the actual check-out date from The Reef Dive Resort (Mataking Island). For departure flights that are unable to meet our daily boat out schedule, a special boat out time at 6:30AM/06:30HRS local time can be arranged at no additional cost (subject to availability and weather condition). Only applies to an outbound flight departs in between 10:30AM ± 3:00PM. (Any flight departure before 10:30AM will be unacceptable)

*Local departures are subject to flight arrival time, weather conditions, group size and / or any unforeseen irregularity. In the event due to insufficient number of guests to fill up our boat/coach, we may need to re-arrange the above transportation time table.

Every effort has been made to ensure the accuracy of the content of this timetable. However, the schedules are subject to change without prior notice and travelers are therefore advised to check with us on the latest information regarding the most suitable schedule as we cannot be held responsible for any delay, cancellation, missed flight or missed connection.

~ Please note that our ROOM Check-In time is 14:00HRS and Check-Out time is 11:00HRS.

~ Any early check-in or late check-out will be subjected to room availability especially during peak season.

 

TOP-UP PACKAGE: FUN DAY TRIP FROM MATAKING ISLAND

SIPADAN DAY TRIP (SNORKELING / DIVING TRIP)

(i) Sipadan trip is available for our guests with a minimum of stay of 3 days and 2 nights as well the Sipadan permits are subject to availability.

(ii) This boat fee can be shared with other guests (if any) upon permit approval (maximum of 6 guests in one boat because we only provide 6 permits per day).

Please find the Sipadan Fee (Boat fee + Permit Fee) as below:

1 Person: RM 1,340.00 per person

2 Persons: RM 740.00 per person

3 Persons: RM 540.00 per person

4 Persons: RM 440.00 per person

5 Persons: RM 400.00 per person

6 Persons: RM 370.00 per person

 

Trip Schedule

07:00hrs - Breakfast at Restaurant

07:30hrs - Boat transfer to Sipadan Island

09:00hrs - Expected arrival at Sipadan Island and report to Sabah Park. 1st dive/snorkeling

11:00hrs - Estimated 2nd dive / boat snorkeling

12:00hrs - Lunch (packed from resort)

13:30hrs - Estimated 3rd dive / boat snorkeling

15:00hrs - Boat transfer back to Mataking Resort

16:30hrs - Expected arrival back to Mataking Resort

 

*Kindly contact us for permits availability

 

Note:

 

(1) Due to the recent ruling management of Sabah Park which has a restricted daily quota, all guests must apply permit in ADVANCE (preferably 1 MONTH before arrival) on a First Come First Serve basis to secure the limited permit being shared by all the resort operators at the same region.

(2) Please be informed that the current permit is NON REFUNDABLE / RM 140.00 per person per day entry (subject to Sabah Park changes).

(3) This special arrangement requires an additional boat fees of RM 1,380.00 per boat. This boat fee can be shared with other guests (if any) upon permit approval (maximum 6 guests in one boat).

(4) All types of activities being offered by the company on the island especially dive activities / Sipadan trip is subjected to bad sea, weather conditions / poor visibility and also diver's own physical abilities (e.g.: injuries, intoxication, hangovers and etc). Therefore, we reserve the final decision and rights to either proceed or abort any activities / dives for any safety reasons.

(5) It takes 80 minutes of speed boat ride to get to Sipadan Island from Mataking Island.

(6) The Sipadan Agreement Form will be given out to ALL confirmed Sipadan participants upon arrival at reception hall during registration, the purpose of the agreement form is to verify Sipadan charges (as in permit fee and boat fee).

 

Cancellation for Sipadan Day Trip/Excursion

In the event of cancellation, the following cancellation shall applies:

(i) Before guests' arrival/check-in date: Free of charge

(ii) Upon arrival: Permit fee at RM 140.00 per person shall be charged

(iii) Upon signing of the Sipadan Agreement Form: Boat fee + permit fee shall be charged (Boat fee will be charged according to the number of persons on that specific date)

 

Additional Info (Island Activities):-

  1. § Open Water Diving Course (OW) – 15% Discount (1 Pax), 20% Discount (2 Pax & Above)
  2. § Discover Scuba Diving (DSD) – 15% Discount
  3. § Spa Kampung Style Massage – 10% Discount (1 Pax), 20% Discount (2 Pax & Above)

 

Please refer to us for the above packages

 

INSURANCE

Get your Dive & Travel Insurance: DiveAssure

Contact us for details.

 

CANCELLATION

In the event of cancellation, the following cancellation shall applies:

*Confirmation date to arrival/actual check-in date - 10% deposit of the trip's full price forfeited.

*No show of customer - 100% of the trip's full price forfeited.

*The company shall not be held responsible and reserve the rights to charge the customer for additional costs rendered by any last minute cancellation, delay and charges of arrangement made by customer (less than 48 hours before the arrival as per schedule).

*Please note the accommodation may be available at the time of inquiry but it is not being held for you. A reservation will be made when we receive guest personal particulars.