POM POM ISLAND RESORT

Valid through 31 December 2020

 

Room Rates (MYR) per person/Night

 

Adult

Extra Night

Water Villa

Twin/DBL/Triple

1,350

1,050

Beach Villa

Twin/DBL/Triple

1,250

950

Garden Villa

Twin/DBL/Triple

1,150

850

Hexa Villa

DBL

1,150

850

 

 

China Market Rates (CNY) per person/Night

 

Adult

Extra Night

Water Villa

Twin/DBL/Triple

2,200

1,700

Beach Villa

Twin/DBL/Triple

2,000

1,550

Garden Villa

Twin/DBL/Triple

1,800

1,400

Hexa Villa

DBL

1,800

1,400

 

Accommodation Package includes:-

  1. Room based on Twin/Triple sharing basis with air-conditioning, fresh hot water shower and attached bathroom
  2. Airport Meeting Service, Return Scheduled Land & Boat Transfers for check in/out day only (Tawau Airport -- Semporna Jetty – Pom Pom Island – Semporna Jetty – Tawau Airport)
  3. Full board meals (Breakfast, Lunch & Dinner), with free flow of coffee, tea and chill juice at restaurant (except alcohol/carbonated drinks/fresh juice)
  4. Complimentary WIFI
  5. Complimentary one Snorkelling Trip daily – only valid for 2 nights stay and above (except check in/out day)
  6. Jetty Levy Fee, Tourism Tax (MyTTx) and Sales & Service Tax (SST)

 

Peak Season Surcharge @ RM100.00 per person per night

Christmas Eve & Christmas Day : 24th December & 25th December New Year Eve & New Year Day : 31st December & 1st January

Note :

  1. All villas are designed to cater for 2 persons to ensure best quality and comfort. However, for those travelling in a family, the arrangement for extra beds is available upon early request.
  2. All price packages are charged on a Per Person basis.
  3. Children Policy: (3-11 years old): 50% charge from the package price (Below 3 years old): free of charge
  4. Single Occupancy Policy: An additional 50% of the package rate will be charged for Single Occupancy
  5. For Celiac / Gluten Free Meals: Additional RM60.00 per day for gluten free meals. Advance request to avoid any inconvenience.

 

DIVE CENTER POLICY & REGULATIONS

  • The Rules and Regulations are subject to change without prior notice

 

FUN DIVING OPTION

Inclusive Sales and Service Tax (SST)

Inclusive tank, weight, weight belt, dive guide and boat/shore dive (NOT inclusive use of dive equipment)

 

Pre-Book Price ( before arrive to resort ) – unused portion non refundable

 

 

RM160/Per Dive

1st ~ 5th Dive

 

RM200/Per Dive

6th ~ 10th Dive

 

RM180/Per Dive

11th onwards Dive

 

RM160/Per Dive

Orientation Dive – Over one year no dive are recommend

 

RM200/Per Dive

Nitrox Tank – Max. 36% Oxygen

 

RM30/Per Tank

 

COURSES

Inclusive Sales and Service Tax (SST)

Inclusive use of equipment, manual, and PIC if applicable.

 

Snorkelling Lesson @ RM 100 per person Discovery Scuba Diving @ RM 480 per person Open Water Course @ RM 1880 per person

Advanced Open Water Course @ RM 1580 per person

 

 Scuba Diving / Fun Diving

  1. All diving activities are scheduled in advance. We do not take last minute divers. Please schedule morning dives the night before, at the dive desk, from 7:00 pm to 8:00 pm. Please schedule all afternoon dives, either the night before, or that morning, before lunch. Divers are responsible to be at the dive center by 8:15 am for morning dives, and by 2:15 pm for afternoon dives or time advised by dive center staff during diving registration. This is vital for us to be able to schedule our professional divers, boat captains and boats for that dive period. Please do not show up late, or we will need to move you to a later dive.

 

  1. General diving information:
    1. Two boat dives to other islands nearby Pom Pom Island, with a minimum of 2 divers in the morning;
    2. One boat dive around Pom Pom Island in the afternoon, with no minimum.
    3. Single diver may only dive around Pom Pom Island but it is always possible to join the snorkelling boat heading to other islands without surcharge or opt for a private boat charter.
    4. Dive sites in the surrounding islands* will be organized and subjected to our Dive Instructor / Dive master’s recommendation based on weather and sea conditions.
    5. Any out of dive center’s operation hours diving to be charged separately; subjected to availability of boat crew, dive guide/ instructor.
    6. Private dive guide/instructor can be arranged subjected to availability of dive guide/instructor with surcharge.

 

* The islands around Pom Pom are: Pulau Boheydulang (Tun Sakaran Marine Park), Pulau Mantabuan (Tun Sakaran Marine Park), Pulau Timba Timba, Pulau Pandanan, Pulau Mataking.

 

  1. The diving package is strictly for CERTIFIED DIVERS, who are in good health and fitness. Diver with medical condition should get clearance from medical physician/practitioner. Proof of diving certification must be shown before/during dive booking.

 

  1. The dive price includes air tanks (12 litre), belt and weights, boat transfer to dive site, dive guide. Note: Full SCUBA equipment and underwater camera are available for rent at dive center.

5. The Dive Manager and/or Dive Instructors/Dive Guides reserve the right to stop any dive activity if the dive centre policy is not respected, especially if divers are standing, sitting, bumping or touching the corals, or other marine animals.

  1. Each dive package is valid for 1 person only: it may not be shared and non-transferable.

 Any booked dive package is not refundable in the event of a “no show”, last minute cancellation or surplus dives.

  1. Pom Pom PADI Dive Centre adheres to PADI’s established no fly time periods, as seen in your Open water diver manual, the PADI Instructors manual or the RDP.

 

  1. The use of personal dive computers is highly recommended, and we do not allow a single dive computer to be shared by multiple divers. If you dive without a computer, you must have a watch + depth gauge + demonstrate the use of the RDP table.

 

  1. Prepaid Dive Course & E-learning from PADI WEBSITE: If you wish to do a course, you must obtain a Medical clearance specifically FOR SCUBA DIVING ACTIVITY before booking or starting the E-learning.
    1. Even though you can do your theory before your arrival, online through PADI’s website,

 YOU WILL NEED TO PASS A QUICK REVIEW EXAM BEFORE CONTINUING WITH THE COURSE. You only need to do the practical sessions in the water thereafter.

       2. Prepaid courses are non-refundable.

10. Self Diving

  1. Pom Pom Island Resort does not allow Self Diving at the house reef due to safety reasons.

 

11. Scuba Review and Check Out Dive (House reef)

  1. All certified divers must do a Scuba Review if have not been diving for more than 2 years.
  2. Certified Diver with less than 50 logged dives and last dive more than 1 year must do a Scuba Review.
  3. Certified Diver with over 50 logged dives and last dive more than 1 year may be required to do a Check Out Dive.

 

12. Discover Scuba Diving (DSD)

  1. First dive will always be conducted at safe environment on Pom Pom Island. Guests may request boat dive to other islands for additional/subsequent dives if completed SCUBA skills satisfactorily, subjected to approval from conducting SCUBA Instructor and availability of resort’s boat.
  2. DSD will normally be conducted at 8.30 am-10.30 am (AM session) or at 2.30 pm-4.30 pm (PM session) .
  3. DSD fees shall not be either fully/partially refunded once the course is started.
  4. Underwater camera may be allowed subjected to conducting SCUBA Instructor’s approval.
  5. Price includes usage of full SCUBA equipment and classroom, standby/safety boat and SCUBA Instructor’s fees.
  6. Resort adheres to a maximum of 2 divers per SCUBA Instructor policy. Private SCUBA Instructor may be possible for booking at an additional RM100 and is subjected to availability of SCUBA Instructor.

 

 Snorkelling

  1. All Snorkelling activities can change due to weather or water conditions, but normally will take place from 8.00 am to 5.00 pm. It is the  responsibility of the guests to be present at the dive center 15 minutes before departure time with equipment and attire ready.
  2. All Guided snorkelling trips to surrounding islands are organized daily with a minimum of 3 guests.
  3. Snorkelling equipment is not included in the price for all snorkelling excursions; it can be rented at the dive center.
  4. Snorkelling equipment will be provided only for snorkelling lesson/course. Snorkelling lesson/course is highly   recommended for non-swimmers.
  5. All guests may do self-snorkelling around Pom Pom Island without guide from 8.00 am to 5.30 pm at own risk.
  6. Snorkelers under 16 years old must be accompanied by 1 adult.
  7. Full face mask is not recommended, due to safety issue.
  8. All guests must put on LIFE JACKET during all time on boat and during snorkelling.

 

 Hiking

  1. Hiking refers to hiking/trekking “Boheydulang” Island and will take place from 2.30 pm to 5.00 pm.
  2. Price includes return boat transfer to Boheydulang Island, hiking guide and some refreshments, Tun Sakaran Marine Park fees.
  3. Guests are still required to pay the Tun Sakaran Marine Park fees (RM10) if the trip is cancelled due to bad weather once the trip is firmly booked.
  4. All guests are required to wear hiking/sports shoes at all times during the trip. Shoes may be available for rent at dive centre for a fee.
  5. A minimum of 3 participants is required for the trip to proceed.

 Kayaking

  1. Life jacket must be worn at all times.
  2. Only 2 people (max, regardless of adult or child) are allowed on kayak at all times.
  3. Do not leave kayak unattended at all times.
  4. Kayaking and snorkelling at the same time is not permitted.
  5. Kayak must be returned to departure point after use.
  6. Dive Center has the rights to refuse rental or to stop guest from using kayak when the tide is low or if guest showing recklessness in using kayak.
  7. Guest is strongly advised to paddle only within the boundary of the resort.

 

 Private Boat charter

  1. Is subjected to availability of resort’s boat and is only possible between 8.30 am-5.00 pm.
  2. Guests will be charged full price for “no-show” or “last minute” cancellation.
  3. Please refer to Pom Pom Dive Centre staff for maximum allowable occupant per boat charter, destinations, activity and price.
  4. Charter price include return boat transfer to agreed location(s), professional private excursion guide(s), beach towel and some refreshments.

 

 Land & Boat Transfer Schedule

Boat In Time: 12.30pm and 4.00pm Boat Out Time: 9.00am and 1.00pm

Recommended Flights + Boat Schedule

Malaysia Airlines : www.malaysiaairlines.com Air Asia : www.airasia.comMalindo Airlines : www.malindoair.com

*Flight time subject to change without prior notice. Please double check with respective airlines.

 Arrival to Tawau Airport (TWU)

Airlines

Flight No

Destination

ETD

ETA

Van Depart

from Airport

Boat Depart to

Pom Pom

Air Asia

AK6268

BKI – TWU

6:10

7:05

 

 

 

 

 

 12:30

Malaysia Airlines

MH2121

BKI – TWU

7:40

8:30

 

Air Asia

AK6272

BKI – TWU

8:10

9:05

 

Air Asia

AK5744

KUL – TWU

7:00

9:50

10:45

Malaysia Airlines

MH2660

KUL – TWU

6:55

9:50

 

Malaysia Airlines

MH3061

SDK – TWU

9:20

10:00

 

Air Asia

AK6260

BKI – TWU

9:10

10:05

 

Air Asia

AK5746

KUL – TWU

7:00

10:05

 

Malindo

OD1700

BKI – TWU

10:55

11:45

 

 

Malaysia Airlines

MH2137

BKI – TWU

12:30

13:20

15:00

 

16:00

 

Air Asia

AK6262

BKI – TWU

13:50

14:40

 

 

 

*Proposed flight times are for reference purposes only and are not updated in real-time.

*Please check with the respective airline(s) and their flight schedules for up to date information and booking details.

*If you book your guests on flight which cannot meet our normal schedule, your guest will be required to wait for the next transfer.

*If you cancel, amend, or not check in to resort due to personal reason or flight delay, package is not refund/amend / transfer to third party. In any case of flight delay and thus not check in to resort on the same day, resort will not responsible for the accommodation & food.

 

Tawau / Semporna Hotel Pick Up Arrangement:

Tawau Town Hotel: Meet at 8am at hotel lobby. We will first go to pick up guest at Tawau Airport, then head to Semporna Jetty for 12.30pm scheduled boat.

Semporna Town Hotel: Meet at 11.15am at hotel lobby. We will head to Semporna Jetty for 12.30pm scheduled boat.

 Departure from Tawau Airport (TWU)

Airlines

Flight No

Destination

ETD

Boat Depart from Pom Pom

Expected time arrive airport

Malaysia Airlines

MH2665

TWU – KUL

14:30

 

 

 

 9:00

 

 

 

11:30

Malaysia Airlines

MH3052

TWU – BKI

14:25

Air Asia

AK6263

TWU – BKI

15:05

Malaysia Airlines

MH3064

TWU – SDK

15:25

Air Asia

AK5749

TWU – KUL

15:40

Air Asia

AK6267

TWU – BKI

17:40

 

 

 

13:00

 

 

 

15:30

Malaysia Airlines

MH2134

TWU – BKI

18:10

Air Asia

AK5741

TWU – KUL

18:55

Air Asia

AK5752

TWU – KUL

20:40

Air Asia

AK6265

TWU – BKI

21:45

 

Extra charge on request of private schedules

Between Resort and Tawau Airport

Land Transfer (9 seaters) : RM 300 per way

Boat Transfer (12-18 seaters) : RM 600 per way Land + BoatTransfer from/to Tawau Airport (1-9 pax) : RM 800 per way Land + BoatTransfer from/to Tawau Airport (10-18 pax) : RM 1000 per way

 

Between Resort and Mabul/Kapalai Island

Special Boat Transfer (12-18 seaters) : RM 3000 per way

 

 Reservation policy :

  1. All reservations can be made via email
  2. Once a booking is made, a 20% reservation fee (Non-Refundable) from the total package price must be paid within 7 days otherwise booking will be automatically released and be made available for resale.
  3. The paid fees are not refundable and full payment has to be settled 30 days before the date of arrival. Please note that an enquiry cannot be confirmed until we have received full payment and guests personal particulars.
  4. Full passport details (Name, Nationality, Gender, Passport number) and confirmed flight details are required whenreservation is made.
  5. Upon arrival at Tawau airport prior to land transfer to the resort, all guests are required to sign a Liability Release (waiver) Form to express an assumption of risk. All guests are to abide all the rules for safety in scuba diving and any other recreational activities provided by the resort.
  6. Unused portions of tour packages are not refundable.

 

 Cancellation Policy

Cancellation charge is calculated based on package's full cost:

 Prior Arrival

 Cancellation Charge

Before 30 days

20% cancellation charge (deposit non-refundable)

Within 30 days

25% cancellation charge

Within 14 days

50% cancellation charge

Within 07 days

100% cancellation charge

 

* It is compulsory that your guests are furnished with a Hotel Voucher from you to present at our resort to avoid any inconvenience caused to your guests. Resort management will only attend to what is specified in the Hotel Voucher and will not responsible what is not stated in the said voucher.

*Any dispute will be governed strictly by Malaysian Law and is subject to the sole exclusive jurisdiction of the Malaysian Court in Malaysia.

POM POM ISLAND RESORT