POM POM ISLAND RESORT

Valid through 31 December 2019

 

Room Rates (MYR) per person/Night

 

Adult

Child (3-11 y.o.)

Single Occupancy

Water Villa

Twin/DBL/Triple

1,200

600

1,800

Beach Villa

Twin/DBL/Triple

1,100

550

1,650

Garden Villa

Twin/DBL/Triple

1,000

500

1,500

Hexa Villa

DBL

1,000

500

1,500

 

 

China Market Rates (RMB) per person/Night

 

Adult

Ext Night

Child

Ext Night

Single

Ext Night

Water Villa

1,950

1,750

975

875

2,925

2,625

Beach Villa

1,800

1,600

900

800

2,700

2,400

Garden Villa

1,650

1,450

825

725

2,475

2,175

Hexa Villa

1,650

1,450

825

725

2,475

2,175

 

 

Package Includes

* Room based on sharing basis (twin / triple share) subject to room availability

* Return scheduled Land & Boat transfers from Tawau Airport --Semporna Jetty –Pom Pom Island -only valid for same day check in/check out guest.

* Full board meals (Breakfast, Lunch & Dinner)

* Complimentary coffee, tea and juices are served in the restaurant (except alcohol and carbonated drinks)

* Inclusive 6% Sales and Services Tax (SST), jetty levy fee & Tourism Tax

 

Peak Season Surcharge @ RM106.00 per person per night

Christmas eve & Christmas day : 24th & 25th December

New Year eve & New Year day : 31st December & 1st January

 

Note :

1) All villas are designed to cater for 2 persons to ensure best quality and comfort. For those travelling in a family, the arrangement for extra beds is available upon early request.

2) All price packages are charged on a Per Person basis, including the extension nights.

3) Child (3-11 years old): 50% charge from the adult package & (below 3 years old): free of charge

4) Single Occupancy - Additional 50% of the package rate will be charged for Single Occupancy

5) Group of 10 paying adults, 01 free of charge

  1. For Celiac / Gluten free meals request. There will be extra RM60.00 per day charge served

    for gluten free meals. Please inform us in your booking to avoid any inconvenience.

 

FUN DIVING OPTION Included 6% Services Tax

1 ~ 5 Dives

RM200/Per Dive

6 ~ 10 Dives

RM180/Per Dive

11 ~ Dives

RM160/Per Dive

Orientation Dive – Recommended for diver’s who has not dive over one year

RM200/Per Dive

Nitrox Tank –Max. 36% Oxygen

RM30/Per Tank

 

 

Snorkeling

  1. All Snorkelling activities can change due to weather or water conditions, but normally will take place from 8.00 am to 5.00 pm. It is the responsibility of the guests to be present at the dive center 15 minutes before departure time with equipment and attire ready.
  2. All Guided snorkelling trips to surrounding islands are organized daily with a minimum of 4 guests.
  3. Snorkelling equipment is not included in the price for all snorkelling excursions; it can be rented at the dive center.
  4. Snorkelling equipment will be provided only for snorkelling lesson/course. Snorkelling lesson/course is highly recommended for non-swimmers.
  5. All guests may do self-snorkelling around Pom Pom Island without guide from 8.00 am to 5.30 pm at own risk.
  6. Snorkelers under 16 years old must be accompanied by 1 adult. · Full face mask is not recommended, due to safety issue.
  7. All guests must put on LIFE JACKET during all time on boat/ during snorkelling.

 

Hiking

  1. Hiking refers to trekking “Boheydulang” island and will take place from 2.30 pm to 5.00 pm.
  2. Price includes return boat transfer to Boheydulang Island, hiking guide and some refreshments, Tun Sakaran Marine Park fees.
  3. Guests are still required to pay the Tun Sakaran Marine Park fees (RM10) if the trip is cancelled due to bad weather once the trip is firmly booked.
  4. All guests are required to wear hiking/sports shoes at all times during the trip. Shoes may be available for rent at dive centre for a fee.
  5. A minimum of 4 participants is required for the trip to proceed.

 

Kayaking

  1. Life jacket must be worn at all times.
  2. Only 2 people (max, regardless of adult or child) is allowed on kayak at all times. · Do not leave kayak unattended at all times.
  3. Kayaking and snorkelling at the same time is not permitted.
  4. Kayak must be returned to departure point after use.
  5. Dive center has the rights to refuse rental or to stop guest from using kayak when the tide is low or if guest showing recklessness in using kayak.
  6. Guest is strongly advised to paddle only within the boundary of the resort.

 

Private Boat Charter

  1. Is subjected to availability of resort’s boat and is only possible between 8.30 am-5.00 pm.
  2. Guests will be charged full price for “no-show” or “last minute” cancellation.
  3. Please refer to Pom Pom Dive Centre staff for maximum allowable occupant per boat charter, destinations, activity and price.
  4. Charter price include return boat transfer to agreed location(s), professional private excursion guide(s), beach towel and some refreshments

 

 

SCUBA DIVING

  1. All diving activities are scheduled in advance. We do not take last minute divers. Please schedule morning dives the night before, at the dive desk, from 7:00 pm to 8:00 pm. Please schedule all afternoon dives, either the night before, or that morning, before lunch. Divers are responsible to be at the dive center by 8:15 am for morning dives, and by 2:15 pm for afternoon dives or time advised by dive center staff during diving registration. This is vital for us to be able to schedule our professional divers, boat captains and boats for that dive period. Please do not show up late, or we will need to move you to a later dive.

 

  1. General diving information

 

  1. Two boat dives to other islands nearby PomPom, with a minimum of 2 divers in the morning;
  2. One boat dive around Pom Pom Island in the afternoon, with no minimum.
  3. Single diver may only dive around Pom Pom Island but it is always possible to join the snorkelling boat heading to other islands without surcharge or opt for a private boat charter.
  4. Dive sites in the surrounding islands* will be organized and subjected to our Dive Instructor / Dive master’s recommendation based on weather and sea conditions.
  5. Any out of dive center’s operation hours diving to be charged separately; subjected to availability of boat crew, dive guide/ instructor.
  6. Private dive guide/instructor can be arranged subjected to availability of dive guide/instructor with surcharge.

 

* The islands around Pom Pom are: Pulau Boheydulang (Tun Sakaran Marine Park), Pulau Mantabuan (Tun Sakaran Marine Park), Pulau Timba Timba, Pulau Pandanan, Pulau Mataking.

 

  1. The diving package is strictly for CERTIFIED DIVERS, who are in good health and fitness. Diver with medical condition should get clearance from medical physician/practitioner. Proof of diving certification must be shown before/during dive booking.

 

  1. The dive price includes air tanks (12 litre), belt and weights, boat transfer to dive site, dive guide. Note: Full SCUBA equipment and underwater camera are available for rent at dive center.

 

  1. The Dive Manager and/or Dive Instructors/Dive Guides reserve the right to stop any dive activity if the dive centre policy is not respected, especially if divers are standing, sitting, bumping or touching the corals, or other marine animals.

 

  1. Each dive package is valid for 1 person only: it may not be shared and non transferable. Any booked dive package is not refundable in the event of a “no show”, last minute cancellation or surplus dives.

 

  1. Pom Pom PADI Dive Centre adheres to PADI’s established no fly time periods, as seen in your Open water diver manual, the PADI Instructors manual or the RDP.

 

  1. The use of personal dive computers is highly recommended, and we do not allow a single dive computer to be shared by multiple divers. If you dive without a computer, you must have a watch + depth gauge + demonstrate the use of the RDP table.

 

  1. Prepaid Dive Course & E-learning from PADI WEBSITE: If you wish to do a course, you must obtain a Medical clearance specifically FOR SCUBA DIVING ACTIVITY before booking or starting the E-learning.
  1. Even though you can do your theory before your arrival, online through PADI’s website, YOU WILL NEED TO PASS A QUICK REVIEW EXAM BEFORE CONTINUING WITH THE COURSE. You only need to do the practical sessions in the water thereafter.
  2. Prepaid courses are non-refundable.

 

  1. SELF DIVING
  1. Pom Pom Island Resort does not allow Self Diving at the house reef due to safety reasons.

 

  1. SCUBA REVIEW and CHECK OUT DIVE (House reef)
  1. All certified divers must do a Scuba Review if have not been diving for more than 2 years. · Certified Diver with less than 50 logged dives and last dive more than 1 year must do a Scuba Review.
  2. Certified Diver with over 50 logged dives and last dive more than 1 year may be required to do a Check Out Dive.

 

  1. Discover Scuba Diving (DSD)
  1. First dive will always be conducted at safe environment on Pom Pom Island. Guests may request boat dive to other islands for additional/subsequent dives if completed SCUBA skills satisfactorily, subjected to approval from conducting SCUBA Instructor and availability of resort’s boat.
  2. DSD will normally be conducted at 8.30 am-10.30 am (AM session) or at 2.30 pm-4.30 pm (PM session).
  3. DSD fees shall not be either fully/partially refunded once the course is started
  4. Underwater camera may be allowed subjected to conducting SCUBA Instructor’s approval.
  5. Price includes usage of full SCUBA equipments and classroom, standby/safety boat and SCUBA Instructor’s fees.
  6. Resort adheres to a maximum of 2 divers per SCUBA Instructor policy. Private SCUBA Instructor may be possible for booking at an additional RM100 and is subjected to availability of SCUBA Instructor.

 

 

SUGGESTED SCHEDULED Land & Boat Schedule

*Flight time subject to change without prior notice. Please double check with respective airlines.

 

Arrival to Tawau Airport

Airlines

Flight No

Destination

ETD

ETA

Airport Pick Up

Boat to Pom Pom

Malaysia Airlines

MH3093

BKI/SDK-TWU

07:45

09:35

10:45

12:30

Air Asia

AK5744

KUL –TWU

07:00

09:50

10:45

12:30

Air Asia

AK6260

BKI –TWU

09:00

09:50

10:45

12:30

Malaysia Airlines

MH2660

KUL -TWU

07:25

10:15

10:45

12:30

Air Asia

AK5746

KUL –TWU

10:05

12:55

15:30

16:00

Malaysia Airlines

MH2137

BKI –TWU

12:30

13:20

15:30

16:00

Air Asia

AK6262

BKI –TWU

13:50

14:40

15:30

16:00

 

Departure from Tawau Airport

Airline

Flight No

Destination

ETD

Boat Depart from Pom Pom

ETA Airport

Air Asia

AK5747

TWU – KUL

13:20

09:00

11:30

Malaysia Airlines

MH3052

TWU – BKI

14:25

09:00

11:30

Air Asia

AK6263

TWU – BKI

15:05

09:00

11:30

Malaysia Airlines

MH2134

TWU – BKI

15:40

09:00

11:30

Air Asia

AK5749

TWU – KUL

15:40

09:00

11:30

Malaysia Airlines

MH3094

TWU – SDK/BKI

18:00

13:00

15:30

Malaysia Airlines

MH2665

TWU – KUL

18:15

13:00

15:30

Air Asia

AK5741

TWU – KUL

18:55

13:00

15:30

Air Asia

AK5743

TWU – KUL

21:10

13:00

15:30

Air Asia

AK6265

TWU – BKI

21:45

13:00

15:30

 

  1. Proposed flight times are for reference purposes only and are not updated in real-time.
  2. Please check with the respective airline(s) and their flight schedules for up to date information and booking details.
  3. If you book your guests on flight which cannot meet our normal schedule, your guest will be required to wait for the next transfer.
  4. If you cancel, amend, or not check in to resort due to personal reason or flight delay, package is not refund/amend / transfer to third party. In any case of flight delay and thus not check in to resort on the same day, resort will not responsible for the accommodation & food.

 

Other Pick Up Point

Tawau Area: Meet at 8am at hotel lobby. We will first go to pick up guest at Tawau Airport, then head to Semporna Jetty for 12.30pm scheduled boat.

Semporna Area: Meet at 11.15am at hotel lobby. We will head to Semporna Jetty for 12.30pm scheduled boat.

Extra charge on request of private schedules

Land + Sea Transfer to airport (unscheduled) : RM 900.00 per boat & van /way

Special Boat Transfer (Pom Pom – Mabul/Kapalai) : RM 2000.00 per boat/way

 

Reservation Policy

  1. All reservations can be made via email. Once a booking is made, a 20% reservation fee (Non-Refundable) from the total package price must be paid within 7 days otherwise booking will be automatically released and be made available for resale. The paid fees are not refundable and full payment has to be settled 30 days before the date of arrival. Please note that an enquiry cannot be confirmed until we have received full payment and guests personal particulars.
  2. Full passport details (Name, Nationality, Gender, Passport number) and confirmed flight details are required when reservation is made.
  3. Upon arrival at Tawau airport prior to land transfer to the resort, all guests are required to sign a liability release (waiver) form to express an assumption of risk. All guests are to abide all the rules for safety in scuba diving and any other recreational activities provided by the resort.
  4. Unused portions of tour packages are not refundable.

 

 

Cancellation Policy

Cancellation charge is calculated based on package's full cost:

Prior Arrival Cancellation Charge(s)

Before 30 days 20% cancellation charge (deposit non-refundable)

Within 30 days 25% cancellation charge

Within 14 days 50% cancellation charge

Within 07 days 100% cancellation charge

 

It is compulsory that your guests are furnished with a *Reservations Confirmation Voucher* from you to present at our resort to avoid any inconvenience caused to your guests. Resort management will only attend to what is specified in the Reservation Confirmation Voucher and will not responsible what is not stated in the said voucher.

Any dispute will be governed strictly by Malaysian Law and is subject to the sole exclusive jurisdiction of the Malaysian Court in Malaysia.

POM POM ISLAND RESORT